Privacy Policy

At NB Professional Cleaning, accessible from nbprofessionalcleaning.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that we collect and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a free estimate.
• Subscribe to our newsletter or marketing communications.
• Engage with us via email, phone, or SMS.

The personal information we collect may include:

• Name
• Email address
• Phone number
• Address (for service requests)
• Any additional information you choose to provide

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and improve our website and services.
• To communicate with you, including responding to inquiries and providing customer support.
• To send service updates, promotions, and marketing communications.
• To comply with legal obligations and prevent fraudulent activities.

3. Consent for Marketing Communications

By submitting any form on our website, you agree to receive communications from NB Professional Cleaning, including:

• Emails regarding service updates, promotions, and offers.
• SMS messages related to appointment confirmations, reminders, and special discounts.

You may opt-out of these communications at any time by clicking the "unsubscribe" link in emails or replying "STOP" to SMS messages.

4. Log Files & Cookies

NB Professional Cleaning follows a standard procedure of using log files and cookies to enhance user experience and analyze website performance.

• Log Files: These collect IP addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring pages, and interactions on the site.
• Cookies: We use cookies to store visitor preferences and optimize website functionality.

You can disable cookies through your browser settings.

5. Third-Party Privacy Policies

NB Professional Cleaning's Privacy Policy does not apply to other advertisers or websites linked from our site. We encourage you to review the privacy policies of any third-party services you engage with.

6. Data Protection Rights (GDPR & CCPA Compliance)

Depending on your location, you may have the following rights regarding your personal data:

• The right to access, update, or delete your personal information.
• The right to opt-out of marketing communications.
• The right to request details about the data we have collected.

If you would like to exercise any of these rights, please contact us at:

• Email: [email protected]
• Phone: (484) 577-8785

7. Children's Privacy

NB Professional Cleaning does not knowingly collect personal information from children under the age of 13. If you believe your child has provided such information, please contact us immediately, and we will remove the data from our records.

8. Changes to This Policy

NB Professional Cleaning may update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

For any questions regarding this policy, contact us at [email protected]